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Most helpful review

1.5
I had this for a few months, and all I got was more problems with performance on my laptop. Eventually, I did some research, and found out this is a shady company to say the very least. I bought and downloaded Zemana Anti Malware Removal, and every piece of malware...
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3 comments
#1929703

well they charged my account 4 times with a *** my off one month 84.70 when a year is 21.17 need reimbursements what a deal /// Not

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ID
#1373664 Review #1373664 is a subjective opinion of poster.
Service
Slimware Utilities Software Upgrade
New Reviewer

TRYING FOR MONTHS TO CANCEL IT

1.0
Month after month got more than a year at least they refuse to cancel and keep charging my bank account SCAM SERVICE?

User's recommendation: Find a different service.

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ID
#2591778 Review #2591778 is a subjective opinion of poster.
Cons
  • Refuse to cancel
Preferred solution
Full refund

Rubbish company. Deny all knowledge of taking £35.00

I have related this so many times now - this is the last. I paid the initial £5.00 to see what was on offer for Driver issues. I paid with my debit card. I did not wish to go further and unsubscribed. Next thing I discovered £35.00 had gone from my bank account in payment for taking the next step, which I HAD NOT AUTHORISED. Slimware say they have no record of the transaction.

User's recommendation: Don't go there!

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ID
#2589188 Review #2589188 is a subjective opinion of poster.
Location
Stoke Newington, England

Got some money deducted from my account and i dont remember making that arrangement with Slimline

I need my money back in my account because I did not make an arrangement with you regarding getting some money from my account. I would appreciate if you delete my account details from your system as I don't intend to do any business with you in the near future.
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ID
#2567944 Review #2567944 is a subjective opinion of poster.
Location
Dublin, Leinster
New Reviewer

I wish to cancel my membership with you

I never ordered your produce slim ware Cancel the account I don't even have a account number try to get a code no luck

User's recommendation: I have none.

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ID
#2519603 Review #2519603 is a subjective opinion of poster.

Received an update for an app I not ordered

Was billed or my Visa credit card for an update I did not order nor could find on my computer. Did not get a reply via email through Pissed, however, I called the company, explained the situation and was told I would be given a credit. I'm watching for it.

User's recommendation: Always be careful und check your credit card charges.

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ID
#2516504 Review #2516504 is a subjective opinion of poster.
Location
Denver, Colorado

I wish to cancel my membership with you/refund

Too complicated for the elderly! They seemed to be getting frustrated. Im going to buy a new computer.
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ID
#2509484 Review #2509484 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Extra charge

2.0
Stopped using Slimware a 5 weeks ago but was still charged a couple of days ago for your service. Would like refund and take me off your system. A lot of problem disconnecting your app. Never really used your system that I know of and don't know, have a contract id.
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ID
#2466256 Review #2466256 is a subjective opinion of poster.
Loss
$35
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I believe the last time one of your technicians worked on my computer he did not get to finish. Also, I have recently lost my mobile phone, a samsung galaxy s10e (it is a linked device in my microsoft account). I have spent the day desperately trying to trace my phone...
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ID
#2459104 Review #2459104 is a subjective opinion of poster.

Slow computer, warning in microsoft genuine site.

App.included in the new Laptop HP I bought . After the installation, the computer started with slowness and problems to get into my apps.

User's recommendation: Just because an app. is included in your new PC, is genuine. Scams comes in all sizes.

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ID
#2424455 Review #2424455 is a subjective opinion of poster.
Location
Catano, Catano

Refund

I have been trying to contact your company for many days and have not had any success. I am requesting a refund on my purchase as I have removed your program from my computer because it was not operating as I was led to believe.
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ID
#2407742 Review #2407742 is a subjective opinion of poster.
Location
Allegan, Michigan
New Reviewer

Fraud

1.0
i purchased slimware to clean my computer i was told it was a one time charge of $25.00. i found that they charged me $25.00 a month for the last twenty months. they cheated me and will only give me three months money back. they are a fraud

User's recommendation: don't ever purchase anything from this company.

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ID
#2392238 Review #2392238 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Cannot get a Refund for unauthorised charge.

1.0
I have been billed £25 for Slimware Premium Utilities. It was not authorised but trying to get a refund by going on the chat line twice just doesnt seem to work. Just told to ring or email Slimware Premium Utilities but apparently their phone line is not working.

User's recommendation: Do not sign up for any services with Slimware Utilities, it seems like once they have your details they will keep billing you without asking.

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ID
#2285688 Review #2285688 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Poor customer service-not helpful re charges. No refund!

1.0
Lousy customer service, non refund policy beware. No one to talk to only customer service, DO NOT PATRONIZE

User's recommendation: DO NOT PATRONIZE!!

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ID
#2228205 Review #2228205 is a subjective opinion of poster.
Cons
  • Customer no support is lousy
  • Bad business ethics
  • Faulty product
Loss
$75
Preferred solution
Price reduction
New Reviewer

Drive Downloads Malware

Recently, I bought a product from you and it did not work well. I ended up contacting the remote technical assistance called Owen. He did all his best to make the product work but at the end it froze my iPad. Therefore, I had to reset my PC and all the product I paid for got lost. I tried to contact you through the email of moffmtonda7@***.com but it did not bear fruit. So how will you help me?
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ID
#2215145 Review #2215145 is a subjective opinion of poster.
Service
Slimware Utilities Technical Support
Pros
  • Safe and reliable
  • Managable
  • Good service
Cons
  • Faulty product
Loss
$47
Preferred solution
Let the company propose a solution
New Reviewer

My account was charge 4 times within 30 days a penny off each entered amount and I have the pop up that it needs to be renewed and thats a yearly price w/that being said the computer ,

is not running properly demand a refund and cancel asap
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ID
#2195584 Review #2195584 is a subjective opinion of poster.
Pros
  • Great price for a year renewal
  • Great price for yearly
Cons
  • Bad business ethics
Loss
$85
Preferred solution
Full refund

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